BLOG

Through the Eyes of the Pet

October 23, 2017

October Focus: Client Experience- More than the Services Part four – the visit through the eyes of the pet You can forget the owner’s name and yet you ..

Communication with Your Client

October 16, 2017

October Focus: Client Experience – More than the Services Part three – communication with your client For the last two weeks, we have discussed looking..

Critically Evaluating Experiences

October 10, 2017

October Focus: Client Experience – More than the Services Part two – critically evaluating the experiences you provide During the month of October, we ..

Through the Eyes of the Client

October 5, 2017

October Focus: Client Experience – More than the Services Part one – the visit through the eyes of the client Have you ever visited a hospital as a cli..