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An Epiphany; Burnout versus Compassion Fatigue

April 23, 2016

An Epiphany; Burnout versus Compassion Fatigue

A young tired doctor or nurse after surgery

I finally got it! I finally found a way to identify the difference between burnout and compassion fatigue.
For the past ten years I have attended classes on the subjects. It wasn’t until this month that I actually wrapped my head around the difference! Please allow me to share my examples, hoping it will help others down their path of veterinary medicine.
Through the years I have spoken with many veterinary team members about their experiences with burnout. Their desire to meet their highest potential and the feeling
of spinning their wheels. Others have opened their hearts to me, expressing the despair and anxious feelings they have (had) when working in a veterinary hospital. Now, I can see and offer examples of the two. This is my attempt in helping others to determine where they may fit, either burned out or experiencing compassion fatigue.
 Burnout is related to the work environment, the place in which you work, or the circumstances around your career. As an example, you may dread going to work because the team is inefficient, there is little accountability, or appropriate systems are not in place to support a satisfactory work environment. While in the state of burnout at this veterinary hospital, if you are to find a new place of employment with an efficient team, accountability, and systems, then your career can get back on track and there could be more job satisfaction and joy in your work days. This is a reflection of your understanding and feelings around leadership and management.
Compassion Fatigue is related to the trauma experienced in the care we provide. As examples, a veterinary team member may not be able to endure another day with a sick and dying kitten or the anxiety of a pet parent coping with a pet with cancer, or the thought of having to discuss an economic euthanasia with a client. Regardless of the work environment, the trauma is constant to the veterinary team member that is unable to cope with the constant barrage of trauma. In this case, understanding the compassion fatigue is related to the work we do. Identifying the fatigue and learning how to cope and maintain perspective for the daily trauma is the only way to get through the day. This is directly linked to the thoughts and perceptions we have about the dying kitten, pets with cancer, and economic euthanasia creating our daily feelings.
 For me, I finally SEE the difference between the two! An epiphany, on my part.
An AaHA moment!

 Now, what to do with the information? Objectively identify how you feel about your daily duties and tasks, your state of mind and well-being while working in a veterinary hospital. Easier said than done!

What can a team member do when they determine they are in the midst of burn
out or compassion fatigue?
  • Seek help.
  • Speak with your manager.
  • Find support within your veterinary hospital or beyond.
  • Have a heart-to-heart conversation with someone who will be empathetic and supportive. Know there are people in your sphere of influence who have experienced similar challenges and learned to overcome the obstacles.
  • Seeking help, unloading your frustrations and pain will help in finding a light, a new way of looking at your dilemma or circumstances.
Simply say, “I need help in managing this (burnout/fatigue)”.

 

Yours in Team Wellness,

Rebecca Rose, CVT

Rebecca Rose, CVT, CEO of CATALYST Veterinary Practice Consultants

Resources
Burnout, compassion fatigue, depression—what’s the difference?
Fighting Compassion Fatigue In The Veterinary Industry
With compassion fatigue, we reach a point where we care too much, or care too little.
B Y KATHERINE DOB B S,RVT,CV PM,PHR