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Why do Veterinary Team Members Leave?

June 21, 2018

Because of the boss or the job? CATALYST VetPC wanted to know!   This blog is based on the results from the CATALYST VetPC June Poll. Our disclaimer i..

Tools for Financial Conversations

June 15, 2018

Starting Difficult Financial Conversations It can be difficult to step into a conversation related to financial stewardship and how everyone on the team is..

Do you speak “client?”

June 10, 2018

The language we speak as veterinary team professionals is crucial to client understanding and patient care. Whether it was in a formal class in school or l..

Words are Powerful

June 6, 2018

4 words to remove from your vocabulary “You did a good job, but, I am sorry to say, you should always feed the patients at 5:30.” This sentence oozes w..