Expert Consulting

Veterinary Team Development; improving efficiency and efficacy

If your veterinary practice is wrestling with any of the following issues, Catalyst Consultants will offer solutions:

  • Teamwork
  • Team satisfaction, development & retention
  • Human Resource processes & tools
  • Delegation & time management
  • Practice manager mentoring
  • Client satisfaction, retention & improved client experience
  • Operations
  • Efficiency
  • Profitability, financial management & inventory management
  • Work-life balance
  • Team growth & professional development

The team of CATALYST Veterinary Practice Consultants are experts in their respective service areas. Here is a quick overview of the many and varied services offered by CATALYST Veterinary Practice Consultants:

Engaging the veterinary team in transformation.

  • In-Hospital Training: Invite CATALYST Team Consultants into your veterinary hospital to offer hands-on, interactive classes on a variety of topics, enhancing technical skills, communication, and leadership
  • Teamwork EfficiencyIdentify best practices in delivery of veterinary services, time management, delegation, and improved communications
  • Team Recruitment: Outlining a hiring strategy, determining needs in hiring, job description, job announcement, and hiring process
  • Development & RetentionVeterinary team development, career road map, passion, and professional growth
  • Vision & Execution (AKA Strategic Planning)Create, with the veterinary team, a vision for the future, to include strategic planning, goal setting, due dates, & progress reports
  • Practice Transformation: Development of transformation planning from veterinarian-centered practice to team-centered practice (with all the benefits that come with that)
  • Operations Improvements: Review operations and systems to identify inefficiencies and develop recommendations for improvement
  • Human Resources Tools: Development of employee manual, job descriptions, performance reviews, career goal setting, and more
  • Customer Service & Satisfaction Programs: Help define desired client experience & develop programs to include staff training, enhancing client relationships & retention
  • Work-Life Balance Coaching: Facilitating personal change to mitigate chronic exhaustion, burn-out, and stress
  • Program Development in Specialty Services: Program development, coaching, and training in specialty areas such as Veterinary Anesthesia, Veterinary Dentistry, Veterinary Critical Care & Emergency Services…and more!
  • Speaking Engagements: Lively, engaging presentations to engage and inspire your team to TAKE ACTION in their career development, team satisfaction, and improve the client experience, increasing practice prosperity
  • Workshop Services: Practical, engaging workshops to educate, empower, and elevate the veterinary team; in-hospital or at gatherings of veterinary professionals

In working with the experts at CATALYST Veterinary Practice Consultants, you’ll improve the profitability of your veterinary practice and quality of life for the staff by:

  • Improving employee satisfaction, motivation, job clarity and teamwork – and minimizing staff turnover
  • Improving the client experience, service and satisfaction – and retaining existing clients and gaining new clients
  • Minimizing waste, inefficiencies, and discord among departments
  • Transitioning from veterinarian-centered to team-centered practices

CONTACT CATALYST Veterinary Practice Consultants and we will develop affordable, effective action plans, projects & programs to help you solve your most pressing veterinary team problems.