Comprehensive Evaluation

Take your team from surviving to THRIVING

Is your veterinary hospital experiencing any of these issues?

  • High staff turn-over
  • Poor team communication
  • Chronic exhaustion & burn-out
  • Issues with client service or the client experience
  • Inefficient operations
  • Decreased profitability

CUSTOMIZED EXPERIENCE

You will receive a new perspective from an experienced and caring consultant which can take your team from simply surviving to thriving!

Here are some potential steps you can anticipate – all are customized and ala-carte to meet your specific needs:

Step 1:  Practice Questionnaire 

complete a Practice Evaluation – may introduce topics that had not been previously considered

Step 2:  Needs and Desired Outcome

determine owner’s degree of commitment and support to veterinary team development and practice prosperity

Step 3:  Financial Review 

gauge financial status and determine Key Performance Indicators (KPI)

Step 4:  Observation Days

consultants will engage with team, interact with clients, possibly video tape team members in action with clients, and review protocols and other pertinent documents

Step 5:  Comprehensive Report

received within 4-6 weeks outlining findings with suggestions and resources

Step 6:  Transformation Plan 

With the veterinary owner(s) and manager, Consultants will assist in designing the 12 month transformation plan outlining monthly goals, team members accountability, recording of processes, and define the Consultant’s role in assisting the team during the transformation.

You are not on your own as CATALYST VetPC is here to help you along every step of your practice transformation.

You may be thinking, “This is all fine and dandy, but what I really need is someone to manage a few smaller projects.” That’s great, we can do that, too!

We customize to fit YOUR needs.

Contact CATALYST VetPC to set up your specific approach to your hospital’s comprehensive evaluation.