Team Workshops

Workshops for Veterinary Teams

A CUSTOMIZED EXPERIENCE for YOU!

CATALYST VetPC develops custom workshops designed to meet the specific needs of your veterinary practice. If you don’t find your topic of interest on the list, contact CATALYST VetPC to discuss your specific training & development needs. Chances are, CATALYST VetPC has it!

CLICK HERE for a one-page summary (PDF)

Here are a few ideas…

PROFESSIONALISM = Professional Attitude: Own It!

OVERVIEW:

Your veterinary clients deserve and expect to be greeted and cared for by professional veterinary team members. In addition, veterinary teams expect to work with courteous, thoughtful, and professional co-workers. If this is not the case, then this powerful, thoughtful workshop will help your team define and strengthen professionalism.  We will primarily focus on behaviors such as first impressions, etiquette, body language and more. Together, we will recognize that increased professional traits will lead to a cohesive team and satisfied clients.

LEARNING POINTS for ATTENDEES:

  • Identify the traits of a professional
  • Define appropriate manners
  • Create a daily, professional team declaration

BENEFITS:

  • Create a professional culture based in respect
  • Create an improved work environment and productive interactions with clients
  • Higher client and team retention
TEAM WELLBEING = Stressors & Relievers: How to Combat Burn Out and Compassion Fatigue

OVERVIEW:

Veterinary professionals are known to be caring, giving and compassionate. When veterinary teams give until there is nothing left, it leads to burn-out, fatigue and turnover. If your veterinary hospital is losing team members to stress and burn out, this workshop is critical to addressing these misunderstood problems. Participants will explore how personal and professional wellness is critical to a long-term career in veterinary medicine.

LEARNING POINTS for ATTENDEES:

  • Identify stresses in both personal and professional lives
  • Identify relievers to combat the stress
  • Understand the difference between burn out and compassion fatigue

BENEFITS:

  • Increase productivity of hospital by decreasing the number of sick days and/or staff turnover
  • Receive tips for self-care and effective work-life balance
  • Enhance the overall health and well-being of the veterinary team

The in-person course has been approved by the Colorado Association of Certified Veterinary Technicians for 2 hours of Supportive CE Credit which may be applied to the July 1, 2016 – June 30, 2018 certification cycle.

HEALTHY COMMUNICATION = Courageous Conversations: Addressing Team Issues Productively

OVERVIEW:

Veterinary teams are hungry for tools that will help them bring tough questions and concerns to their managers and veterinarians. Avoiding difficult conversations (because of conflict aversion) does not work. Attendees will learn productive ways to initiate potentially difficult conversations with co-workers, management and clients.

LEARNING POINTS for ATTENDEES:

  • Determine why conversations are dodged
  • Obtain specific tips in managing conflicts
  • Learn how to deploy active listening skills

BENEFITS:

  • Decrease stress levels when confronting emotionally charged situations
  • Minimize time and energy wasted on anticipation
  • Build stronger relations with teams and clients
Career Choices Within the Veterinary Practice
Many options are available to team members to grow their careers within the veterinary hospital. Together we will identify numerous opportunities, determine what brings you joy in your day, create a Career Road Map, establish SMART goals and help team members move into their highest potential. Career Choices Beyond Veterinary Practice Industry, education, association management and consulting are a few career options available to veterinary professionals beyond veterinary practice. Identify where your passion lies and take your career to the next level.
Social Media: Tips, Tricks and Tribulations
Really, “Social Media is FREE?” The biggest farce out there, because, as we know, it takes time and energy to build relationships. Participants will review best practices for website optimization (Home-Base), look at all the many ways to cross-pollinate between a few sites (Facebook, Google+, LinkedIn, Pinterest & Twitter), and create a job description for a Social Media Coordinator. A budget line for marketing and social media, yes, we will do that, too.
Team Safety is Everyone’s Responsibility: Delving into OSHA Requirements
Clutter on a stairway, frayed electric cords, and faulty equipment; who is responsible and who does safety training at your facility? Often times there is nobody assigned to Team Safety and within veterinary hospitals, there are hundreds of daily dangers to which your team is exposed. Let’s start with the Top Ten OSHA violations within veterinary hospitals and go from there.
Veterinary Technician Specialist: How to Become One
There are currently 11 Veterinary Technician Specialty Academies. You may be a perfect candidate (or you may have a team member you want to encourage and support in becoming a VTS)! Participants will learn about the current and upcoming Academies, objectively determine which specialty is right for them, develop a plan to achieve the desired goal, and outline the benefits to the pet, pet owner, team member and veterinary hospital.
Note: some workshops may be eligible for supportive CE for CVT certification through CACVT and CE for veterinarians.

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Discuss your specific situation, topics of interest and get answers to your questions.