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3 of 180 Biases; Test Assumptions

February 16, 2020

180 Biases; Testing assumptions to improve accountability Part II As outlined in 4 Tips for Personal Accountability, self-management improves accountabilit..

STOP the Mass Exodus-Courageous Conversations

January 15, 2020

Veterinary team members leave the profession, frequently. I want to stop the exodus of veterinary team members leaving the veterinary community because of ..

Disconnect Between Clients & Clinic

December 18, 2019

Do you have a disconnect between what the clients hear and what the clinic speaks? Utilize the tool “Top Ten List of Services” for Consistent Messaging..

Risk vs Reward in Conversations

March 18, 2019

Take the leap in a challenging conversation, the reward may surprise you. My personal example and a challenge to you! Communication challenges have been a..

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