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I ask. I get CRICKETS! Veterinary Team Communications

August 6, 2020

Veterinary team engagement can be a challenge. Sometimes it can be difficult to get the veterinary team to communicate and open up when asked to engage. &#..

3 of 180 Biases; Test Assumptions

February 16, 2020

180 Biases; Testing assumptions to improve accountability Part II As outlined in 4 Tips for Personal Accountability, self-management improves accountabilit..

STOP the Mass Exodus-Courageous Conversations

January 15, 2020

Veterinary team members leave the profession, frequently. I want to stop the exodus of veterinary team members leaving the veterinary community because of ..

Disconnect Between Clients & Clinic

December 18, 2019

Do you have a disconnect between what the clients hear and what the clinic speaks? Utilize the tool “Top Ten List of Services” for Consistent Messaging..

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