I ask. I get CRICKETS! Veterinary Team Communications
August 6, 2020
Veterinary team engagement can be a challenge. Sometimes it can be difficult to get the veterinary team to communicate and open up when asked to engage. &#..
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3 of 180 Biases; Test Assumptions
February 16, 2020
180 Biases; Testing assumptions to improve accountability Part II As outlined in 4 Tips for Personal Accountability, self-management improves accountabilit..
STOP the Mass Exodus-Courageous Conversations
January 15, 2020
Veterinary team members leave the profession, frequently. I want to stop the exodus of veterinary team members leaving the veterinary community because of ..
Disconnect Between Clients & Clinic
December 18, 2019
Do you have a disconnect between what the clients hear and what the clinic speaks? Utilize the tool “Top Ten List of Services” for Consistent Messaging..