Veterinary Team Feedback

January 2, 2019

Get really good at it! For veterinary team members, giving and receiving feedback can be a tough row to hoe. I recently asked a room of veterinarians, mana..

Do you speak “client?”

June 10, 2018

The language we speak as veterinary team professionals is crucial to client understanding and patient care. Whether it was in a formal class in school or l..

Words are Powerful

June 6, 2018

4 words to remove from your vocabulary “You did a good job, but, I am sorry to say, you should always feed the patients at 5:30.” This sentence oozes w..

Words have Power. Speak Life!

May 29, 2018

Do you speak life into others or do you use your words to do harm? By Guest Blogger, Dr. Courtney S. Diehl Barns are a perfect place for gathering, for en..