By Rebecca Rose, CVT
VPN Veterinary Team Insights
CATALYST VetPC is honored to have a monthly column in Veterinary Practice News (VPN); Veterinary Team Insights. Find the titles and links to the online articles chock-full of information for all veterinary team members focusing on team development, career growth within veterinary practices and teams living well.
Inventory manager: The secret employee you didn’t know you couldn’t live without
By having a designated, trained, and empowered individual managing your inventory, the likelihood of not having something you need diminishes
Improving your emotional intelligence
When it comes to sprucing up your EI, lean into active listening and let go of behaviours that might be holding you back
Courageous conversations: Respond, don’t react
Instead of reacting when a conflict occurs, practice productive ways to respond to sensitive conversations
Professionalism on Social Media
When it comes to platforms such as Facebook and LinkedIn, there are some basic rules we should all follow.
December 24, 2019
By Rebecca Rose, CVT, and Denise Mikita, MS, CVT
Professional etiquette: Build your career on it.
There is a work culture expectation in being a professional.
November 28, 2019
By Rebecca Rose, CVT, and Denise Mikita, MS, CVT
How best to measure team well-being
Tracking key performance indicators (KPIs) is well-known as a best business practice in evaluating your hospital’s health.
How Onboarding will set you Apart
When done appropriately, onboarding takes time, but is worth it!
Improving your emotional intelligence
Intelligence and personality may be established at a young age.
Choosing CE wisely to grow your career
There is a plethora of educational opportunities for you to choose from.
Are “team-building” exercises worth it?
Many team-building exercises aim to expose and address interpersonal problems within the group
Is the person you just hired a real CVT?
When applying for a position, anyone can claim to be a credentialed veterinary technician/technologist (CVT) in good standing.
Telehealth and telemedicine and teletriage… Oh my!
Just by picking up the phone and checking on the status of a patient, you’ve delivered virtual care.
Leveraging your team to its max
If you always do what you have always done, you always get where you have always gone
Professionalism on social media
How are you portraying yourself as a professional online?
Is onboarding the key to better team retention?
A guide to help understand the benefits of onboarding properly and possibly implementing needed changes
Professionalism—Own it!
Keeping professional behaviors in the forefront of your daily thoughts can lead to a cohesive team and satisfied clients
Strategies for holiday season sanity
Small changes in just a few areas can make a big difference
Five steps to five-star client service
You might be surprised by how making small improvements can create an extraordinary client experience
Attention job seekers: Tips for finding the right team culture for you
Veterinary hospitals employ many talented medical professionals, but it’s an establishment’s culture that can really set it apart
Overcome limiting beliefs about money
You’re not in veterinary medicine to get rich, yet economic realities require money in order to make a living
Find a culture crush, not a culture clash
July 2018
By Rebecca Rose, CVT and Denise Mikita, MS, CVT
Giving the gift of team feedback
Feedback can be tough to give and receive, and how team members will respond to it depends on how they’re wired.
By Rebecca Rose, CVT
Delivering innovative performance reviews
Time to get creative with different ways to encourage and support your team
By Rebecca Rose, CVT
Choose progress over perfection
Fear of failure or being less than perfect must not paralyze or overshadow a veterinary team
By Rebecca Rose, CVT
The art of managing
“Where do you draw the line between managing and micromanaging?”
By Denise J. Mikita, MS, CVT
Here’s to your personal and professional success in 2018
Reflect on the past year and make new goals for yourself and your veterinary practice
By Rebecca Rose, CVT
Times and titles are changing
Transitioning terminology from “veterinary technician” to “veterinary nurse”
By Rebecca Rose, CVT
Generational differences and veterinary marketing
The differences among marketing to baby boomers, Generation Xers, and millennials
By Denise J. Mikita, MS, CVT
How a clear mission can spur purpose
How to work toward a common goal of providing extraordinary patient care
By Rebecca Rose, CVT
How veterinary teams can unleash their full potential
Staff are encouraged to design, create and find support for their careers to reach new heights in job satisfaction.
By Rebecca Rose, CVT
Inaugural Article! How to achieve veterinary team success through synergy
Tips to make your veterinary practice run more smoothly
By Rebecca Rose, CVT